Rental Returns
| How do I return my rental? Bring your rentals to the NIC Bookstore in the NIC Edminster Student Union Building during open Business Hours. The bookstore will not accept books left outside of closed doors, or turned into other departments on campus. If rentals are being sent in by mail, they must arrive by the due date that is stickered on the textbook. Instore check in Hours: Open: 10am-2pm Monday - Friday CLOSED: During all Campus Closures Spring Break & Holidays Shipping option - You may ship your rental to: Textbook Brokers Fulfillment Center Attn: NIC Bookstore 308 Southwest Drive Unit B Cheyenne, WY 82007 |
| How do I print a return label for mailed rental returns? Follow these steps to print a shipping label and return your rental textbook by mail: Step 1: Click Log In in the top-right corner of this page and sign in using the same method you used when placing your rental order (school login or email/password). Step 2: Once inside your account, click the Rentals Out tab to view your active rentals. Step 3: Locate and select the rental item(s) you want to return, then click the Rental Return Label button. Step 4: Follow the checkout steps to confirm your shipping address and generate your label. *Please note: If you have more than one rental to return, you do NOT need a separate shipping label for each textbook. You may place all rentals in one package and use a single label. Step 5: After completing checkout, you’ll receive an email with your rental return shipping label attached. Step 6: Print the label, place your rental book(s) and a note with your contact information securely in a package, attach the label, and drop it off at your local post office or mailbox. Step 7: Once your book(s) are received and checked in, you’ll receive a confirmation email. Alternative option: You are not required to generate a rental return shipping label through your account. If you prefer, you may create your own shipping label and return your rental using USPS, FedEx, UPS, or another shipping carrier of your choice. Please keep your tracking information for your records until your return is processed. |
| How do I know if I have rented books?
Click login at the top right corner to access your bookstore account:
Login using your official NIC Microsoft Login:
You will need to select Verify Email to sync your account to our system
Then you will be able to see which textbook rentals you currently have out
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| What if I don’t return my rental? The bookstore will charge the card on file for the list price of the book plus a $10/rental late fee. |
| Did you get the books I returned? When rentals are returned, you will receive an emailed receipt showing they are returned. |
| What if I need to extend my rental? Please contact the bookstore to pay the upcoming semester's rental fee. |
| What if I want to keep my book? Please contact the bookstore to let us know that you want to keep the book. The bookstore has a Rental+ Program meaning the full rental price paid will be applied to the purchase price if you want to keep your book. For example, if the rental price is $25 and the purchase price is $75, you would pay $50 to keep the book. |
| What if I lost or damaged my rentals? Students are required to pay the difference in how much was paid for the rental price minus the purchase price. |
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